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Patient Care Services


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The PACT Act and VA Benefits

Expands and extends eligibility for care and benefits for Veterans and Survivors related to toxic exposures.

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COVID-19 booster

COVID-19 booster

You Asked, We Answered: What should I know about updated COVID-19 booster vaccines?

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Low Blood Sugars

Be Involved in Your HealthCare

Is maintaining a healthy blood sugar level important to you? Looking for ways to help manage your diabetes?

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Office of Patient Care Services (PCS)

The Office of Patient Care Services (PCS) in Veterans Health Administration is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.

President Biden Speaks with Veterans Affairs Health Care Providers

President Biden visited a Veterans Affairs health clinic in Fort Worth, Texas. He met with veterans and health care providers to discuss available care and treatment options. He also saw demonstrations of medical equipment used by veterans with spinal cord injuries.

PCS Annual Report

LGBTQ+ Veteran

PCAFC - Phase II Expansion

PCS Annual ReportPCS Annual Report

View Patient Care Services (PCS) 2022 Accomplishments.  PCS strives to help set the bar on VHA’s six priorities:

  • Hire faster and more competitively
  • Connect Veterans to the soonest and best care
  • Serve Veterans with toxic exposures
  • Accelerate our journey to High Reliability
  • Prevent Veteran suicide
  • Support Veterans’ whole health, their caregivers, and survivors

View our PCS Annual Report.

 LGBTQ+ Veteran LGBTQ+ Veteran

Access to Services and Benefits
The Department of Veterans Affairs (VA) welcomes all Veterans, families, caregivers, and survivor beneficiaries, including diverse gender identities and sexual orientations. VA is dedicated to being a leader in health care for LGBTQ+ Veterans. VA provides comprehensive care for LGBTQ+ Veterans. Learn More.

How do I access services for LGBTQ+ Health at VA?
A great place to start is to contact the LGBTQ+ Veteran Care Coordinator at your local VA facility. Every VA facility has an LGBTQ+ Veteran Care Coordinator (LGBTQ+ VCC) to connect LGBTQ+ Veterans to health care services. They help Veterans find providers, answer questions, and report problems, if encountered.

PCAFC - Caregiver Support ProgramPCAFC - Phase II Expansion

The Caregiver Support Program (CSP) is prepared for Phase II expansion on October 1, 2022, as we welcome Veterans and caregivers of all service eras. In preparation, CSP engaged in a robust recruitment effort to ensure adequate staff are in place and have completed training to enable timely processing of PCAFC applications.

VA is committed to supporting Veterans and their family caregivers by listening to concerns raised and working diligently to address them as we continue to ensure Veterans and their caregivers get the support they need and deserve. VA halted discharges for all participants based on reassessment and undertook an effort to put meaningful solutions in place that will have an immediate and positive impact on current and new caregivers and Veterans participating in PCAFC.

No Legacy Veteran or caregiver has been dropped from the PCAFC based on reassessment since October 1, 2020, and—as we just announced—this cohort will remain enrolled in PCAFC and continue to receive support and services under PCAFC for at least the next three years.

VA continues to review all aspects of PCAFC to identify opportunities to improve the experience of Veterans and caregivers. Learn more

Office of Patient Care Services (PCS) - Program Offices

PCS has 17 service areas/programs and more than 1,000 employees whose dedication and commitment to excellence can be seen in their work on behalf of Veterans each and every day. Detailed Listing for each Program Office

Caregiver Support Program(CSP)
Care Management and Social Work Services(CMSWS)
   - Social Work
   - Survial Assistance/Memorial Assistsance
   - Fisher House Program
   - Intimate Partner Violence Assistance Program (IPVAP)
   - National Advance Care Planning via Group Program
   - Post-9/11 Transition and Case Management 
   - VHA Liaisons to Health Care
   - VA Liaisons for Health Care with Military Treatment Facilities
Office of Connected Care(OCC) 
   - VHA Telehealth Services 
   - Web & Mobile Solutions 
   - My HealtheVet 
Geriatrics and Extended Care(GEC) 
   - Adult Day Health Care 
   - Home Based Primary Care  
   - Homemaker and Home Health Aide Care 
   - Hospice Care 
   - Palliative Care 
   - Respite Care 
   - Skilled Home Health Care 
   - Remote Monitoring Care  
   - Veteran-Directed Care 
   - Geriatric Research Education and Clinical Centers(GRECC) 
Health Outcomes Military Exposures(HOME) 
LGBTQ+ Health Program 
National Center for Health Promotion and Disease Prevention(NCP) 
   - MOVE! Weight Management Program 
Office of Health Equity(OHE)  
Office of Nursing Services(ONS)
Office of Patient Centered Care and Cultural Transformation(OPCC&CT)-Whole Health
Office of Rural Health(ORH)  
Office of Sterile Processing(OSP) 
Physician Assistant Services(PAS) 
Pharmacy Benefits Management Services(PBM)
Public Health National Program Office(PHNPO) 
Rehabilitation and Prosthetic Services(RPS)  
   - Audiology
   - Speech
   - Blind Rehabilitation
   - Chiropractic 
   - Clinical Orthotic and Prosthetic 
   - Sports4Vets
   - Physical Medicine and Rehabilitation
   - Polytrauma/TBI System of Care
   - Prosthetic and Sensory Aids
   - Recreation Therapy
   - Creative Arts Therapy