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Patient Care Services

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About Us

Office of Patient Care Services (PCS)
Leading VHA to Excellence in Clinical Care and Health Care Delivery


To be an invaluable resource to the Department of Veterans Affairs in providing leadership in clinical care and promoting the best possible health for our Nations’ Veterans. We are dedicated to applying the principles behind I CARE – Integrity, Commitment, Advocacy, Respect and Excellence – to each and every program we have and service we provide. Our Program service areas are fully committed to providing patient centered care that is personal and proactive. We are leaders in the development of a team approach to health care for Veterans and our PCS staff works in collaboration with other key program offices throughout VHA on an ongoing basis.


PCS is dedicated to ensuring the full continuum of health services: health promotion and disease prevention, screening and diagnosis, treatment of common medical and surgical conditions, management and occupational and deployment-related environmental exposures, rehabilitation, palliative care and continually monitoring the health of our patient and employee populations for opportunities to improve our services. Through policy and program development we aim to deliver those services with dignity and respect, utilizing innovative approaches and interdisciplinary collaboration among VHA and external partners.